Privacy Policy

1. Introduction

Vision Decor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://visiondecor.co.uk.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Contact us via email, phone, or WhatsApp
• Subscribe to our newsletter (if applicable)

This information may include:

• Name
• Email address
• Phone number
• Property address or location
• Details about your decorating project

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Communicate with you about your project
• Improve our website and services
• Send marketing communications (with your consent)
• Analyse website traffic and user behaviour
• Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)

You can control cookie preferences through our cookie consent banner or configure your browser settings.

5. Your Rights (UK GDPR)

Under the UK GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

7. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):